format of user id

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34 Points Joined September 2018
Is this the format to be entered in user Id SRO0361xxx @ icai.org before the caption box for getting the mail regarding the password reset.
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On 14 July 2019 at 13:16 Report
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383 Points Joined April 2018
You have to enter only (SRO0361***)
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On 14 July 2019 at 13:54
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34 Points Joined September 2018
Even entering so I am not receiving any mail from icai.
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On 14 July 2019 at 14:01
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6 Points Joined April 2017
SRO0****** @ icai.org
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On 15 July 2019 at 20:36

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