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Filing GSTR 9C - DSC issue

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Ranga raj

still studying

91 Points Posted on 27 January 2020

Could anyone help me with the process of filing GSTR 9C. I have an issue with regard to attaching DSC.

Replies (6)

Quick Summary

This discussion addresses a common technical issue encountered when filing GSTR 9C, specifically with attaching the Digital Signature Certificate (DSC). The user is experiencing a problem where the system prompts for signing via EmSigner but doesn't allow the DSC to be attached. While one suggestion was to use Internet Explorer version 10 or consult a computer expert, another user reported that the Winman software for GST resolved this particular DSC attachment problem.

Pankaj Rawat

GST Practitioner

29904 Points Posted on 28 January 2020

What is problem you are facing...

RAJA P M

"Do the Right Thing...!!!"

77833 Points Posted on 28 January 2020

Clearly post Your problem for DSC...

Ranga raj

still studying

91 Points Posted on 28 January 2020

While filling GSTR 9C, when we generate JSON file it leads us to an internet explorer page for digital signature (Invoke Signing from EmSigner)
Where step 1 is Initiate Signing
and when I press it it is not enabling or I couldn't attach digital signature

Pankaj Rawat

GST Practitioner

29904 Points Posted on 28 January 2020

this is an technical error ,... i myself gone through the same problem , so use internet explorer minimum version 10 & if problem still persist then contact to your computer expert

Ranga raj

still studying

91 Points Posted on 28 January 2020

Thank you Pankaj, but we have purchased winman software for gst which doesn't have this issue now

Tax Garden

Tax Consultant

2076 Points Posted on 15 September 2026

DSC issues on the GST portal are almost always a browser or driver problem, not an issue with your certificate itself.

Three steps to try in order: (1) use Microsoft Edge in Internet Explorer compatibility mode (the GST portal has legacy dependencies), (2) check that the emsigner application is running in the system tray - if not, open it manually from the downloaded utility, and (3) reinstall the emsigner utility by downloading the latest version from the GST portal under Downloads.

Also worth checking: many DSC tokens issued in 2023-24 expire in August-September 2026. Open the emsigner app and verify your certificate expiry date before assuming it is a portal issue.

This [GSTR-9C reconciliation guide](https://taxgarden.in/blog/gstr-9c-reconciliation-statement-guide-fy-2025-26) has the complete filing flow for FY 2025-26 including the DSC signing step.