ERROR IN GST3 B RETURN

i think you choose first option yes .... make it no ...
then select options which you need

All questions of this table has been freezed

try with another browser .

Try with Offline Utility.,

no if option not highlighted you cant file 3B ...
after uploading your offline utility json 3b on portal >>>after it you have to go back prepare online then your option again show

so offline utility is not way to solve this error
...

you have to take snapshot and mail on helpdesk with your name mobile query and snapshot
after sending mail you receive a feedback mail with ARN you have to track your query by this ARN