Error in filing GSTR 3B

we have taken advance from inter state unregd customer in july and paid IGST on it in the return GSTR 3B of july

consumer took the goods in august and we have adjusted the paid IGST in the invoice and our IGST liability is nil for the month of August

now when we are filing GSTR 3b Of aug we are not entering any IGST in table 3.1 But we are declaring it in table 3.2 details of inter state supplies made to unregistered person

but the Portal is not accepting the transaction and throwing an error "Total Amount of Integrated Tax in Section 3.2 Should be less than or equal to section 3.1(a)"

please guide us what to do
Replies (4)
When you prepare invoice to the customer...?
in aug month

We're facing the same problem, kindly share the possible solution.

There is no solution to this, infrastructural error created by the GST portal. 

Anyway Table 3.2 is only a disclosure entry, and not for discharging tax liabilities. 

Alternatively, to avoid this practical issues, in the month GST paid on advances ensure Table 3.2 is filled. (going forward)

If IGST is paid based on proviso to Rule 50 - clause (ii) - when nature of supply is uncertain, then no remedy presently. 

If it is a high value transaction, suggest raising a grievance and documenting the same or writing to the jurisdictional officer of the portal error and seek guidance.

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