E -Proceedings

Sir with due respect I want to know that my case of income tax for Asstt year 2018-2019 was fixed for 19/11/2022 in respect of cash deposit in bank.Earlier I was received the notice under section 148.That the cash deposit in bank was out of my retail trading business of footwear which was shown in GST return of the assessee.Sir the assessee was suffering with major heart attack for the since long and on 18/11/2022 assessee suffered with mild heart attack and assessee go to CMC hospital with his son and wife of the assessee requested to adjourn the case on any another date.But due to oversight wife of the assessee has been uploaded the request on main head instead of view seeking adjournment.Sir after knowing the said wife of the assessee filed an grievance in respect of the above said mistake.But no response has been received from the e_faceless centre and the assessee unable to file his reply due to not open the head in which assessee uploaded his reply.Please guide me, what can I do.Thanking you.

Hi Rajat,

Sorry to hear about the health issues and the trouble with the e-proceedings portal. Here’s a step-by-step suggestion on how to handle this:

1. Immediate Action for Adjournment Request:

Since the adjournment request was mistakenly uploaded in the wrong section, you should send a written communication (email/fax/physical letter) to the Assessing Officer (AO) or the jurisdictional Income Tax Officer explaining the situation clearly, including the medical condition of the assessee and the mistake made.
Attach relevant medical documents or hospital records as proof.
Keep proof of delivery or acknowledgement of the communication.

2. Follow Up on Grievance:

If the grievance filed on the e-filing portal hasn’t received a response, follow it up again through:
- The grievance redressal system at https://eproceedings.in
- Or contact the CPC (Centralized Processing Centre) Helpdesk at ________ or email at ask @ incometax.gov.in explaining your problem.

3. Filing Reply:

Since you are unable to upload reply under the correct head, try the following:
- Clear browser cache or try a different browser.
- Try uploading the reply again under the correct section once you get access or after grievance redressal.
- Alternatively, you can send a physical reply to AO by speed post with acknowledgment.