Q 1) I cannot read the file for signing while uploading XML. What should I do?
Answer: This problem is due to your Internet Explorer browser settings. Please do the
following,
In Internet Explorer-> Tools ->Internet Option ->Security -> Custom Level-> You
should enable "Include local directory Path when uploading file to the server".
Create a folder in the "C" Drive called “fakepath” (c:\fakepath) and copy the xml files
to this folder. Restart the Browser and you will be able to upload the file.
Q 2) I have saved the XML file in my computer, but while uploading, system is giving
an error “Cannot read the XML file”? What should I do ?
Answer: Kindly set the Internet Explorer Security Settings to Low. Please follow the below
steps:
In case of Windows Vista/Windows 7, Go To Start-->Control Panel--> Programs-->
Java--> General tab.
Click on “Settings” button in 'Temporary Internet Files'.
Kindly uncheck the “Keep temporary files on my computer”and click the “Delete Files”
button and press OK.
Close your existing browser and open a new browser.
Q 3) The web page is expired while uploading a DSC, What should I do ?
Answer: Java Runtime Environment V 1.6 or above, needs to be installed in your machine.
Q 4) DSC "session expired" issue and offline forms utility.
Answer: JRE 1.7 update 6 and above (32 bit) is required to run applets for Digital
Signatures and offline forms to work.
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