DSC Not working at the portal

Hi

Am trying to e-verify the individual returns at the portal and e-verification through DSC is not working at the portal. Please let me know if any others are facing the same issue.

Thanks

Replies (2)

Please share the error descripttion you are getting

DSC e-verification can fail because of a local setup issue (emSigner/utility, browser permissions, certificate recognition or token driver) as well as a portal-side issue. Check whether the DSC is valid and registered for the PAN, the token is detected, and the current signing utility is running; then try another supported browser or computer. If the same error persists across users, it may indicate a portal issue—note the time and error message and report it through the e-Filing portal’s helpdesk. I can’t confirm a live outage from here.

For e-verification workflow planning, it helps to keep an alternative permitted verification method available where appropriate. Manual return processing and troubleshooting across clients can be repetitive; automation reduces that work while professional judgment remains in control. At Jir AI, our 2,000+ AI agents and 650+ integrations streamline GST, ITR, TDS, TCS and other compliance workflows, helping reduce manual workload by up to 70%. For a practical walkthrough, message us on WhatsApp: https://wa.me/message/3HVOZ7HIY4ESC1.

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