Downloading of AIS

Sir, When we download the AIS, there is a massage popped up as to " PDF will be sent to you on your registered email address", but no mail is being received. Any solution sir.
Replies (6)
Quick Summary
Users are experiencing an issue where they are unable to receive their downloaded AIS documents via email, despite the system indicating it has been sent. The problem persists when attempting to download from both the IT portal and activity history. One user has offered to assist others with downloading their AIS if they provide details.

Download from IT portal

Can you elaborate how you are trying to download it?

These type of questions are very simple.
Go in activity history and download it from there.
Tried from IT Portal also from activity history also, but says it is sent to mail ID registered, but no mail is comming of AIS.
I download it from there only. inbox me details i will download it.

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