Double payment of custom duty under same challan number

CA Tushar Singhania (Asst. Manager Accts & Fin.)   (402 Points)

26 May 2015  

We had made payments for challan numbers A & B on the 13th of May’15 for Rupees Rs. 58,000/- & Rs. 490,000/- The same was process and paid online by State Bank of India via net banking.

 

On the next day (14th May 2015), Surprisingly the same challan numbers were again appearing on ICEGATE site along with other challan. Since we process Custom duty payments in bulk regularly, we made the payment for the same challans again on 14th May 2015 under bulk processing. We made payment for challan numbers – A, B & C on ICEGATE site of Rs. 58,000/- & Rs. 490,000/- & 22,000/- respectively.

 

We now wish to claim refund of the double payment. Can anyone tell me the process, whom to contact, what forms/documents would be required, links to forms if any and would any cost be involved?