Difference in efiling portal and intimation order

I just noticed that for AY 2024-25, under "filed returns" in efiling portal it shows "processed with demand due". However, the CPC intimation I have clearly says "processed with no demand due". 

What should I do?

Replies (5)
Quick Summary
A user noticed a discrepancy between their e-filing portal showing 'processed with demand due' and their CPC intimation order stating 'no demand due' for AY 2024-25. The advice given is to check the 'Outstanding Demand' tab on the portal. If no demand is listed there, it's likely a display issue, and the legally binding CPC intimation order should be trusted.

  • Check Outstanding Demand tab
      • Log in → Dashboard → Pending Actions → Response to Outstanding Demand.
      • Verify if any demand is actually listed. If none, it’s a display issue.

Generally,  CPC intimation overrides portal display.  Legally, the intimation is the binding communication.

 

Nothing there, so that means it is probably just a display issue, as you say. Thanks for clarifying!

Yes. 

Most welcome...

Response to outstanding communication .

The CPC intimation is the operative document; a portal summary can be stale or inconsistent. First verify that the intimation is for the same PAN, AY 2024–25 and return, and check its computation and section 143(1) outcome. If it confirms no demand, download/save the intimation and current portal status, then raise an e-Filing grievance for a status mismatch. Don’t pay solely on the summary; if a demand notice or outstanding demand is separately available, verify its basis and respond through the portal within the stated time.

Reconciling the intimation with the portal demand record is a useful control in return-processing workflows. Manual checking across notices and status screens is difficult; automation reduces repetitive work while professional judgment remains in control. At Jir AI, our 2,000+ AI agents and 650+ integrations streamline GST, ITR, TDS, TCS and other compliance workflows, helping reduce manual workload by up to 70%. For a smoother compliance workflow, connect with us on WhatsApp: https://wa.me/message/3HVOZ7HIY4ESC1

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