Demand due intimation order due to IT Dept processing error.

My ITR for AY 2024-25 got processed with demand due. In the intimation order in Sep 2024, TDS on my salary for last quarter is missing. Due to this, demand is coming up. 

In form 26AS, TDS entry for last quarter is present. So, clearly the issue is in IT dept. processing.

When I contacted their support, they gave me 2 options:

  1. Submit revised return - Last date is 31 Dec 2024

  2. Raise rectification request

He mentioned that it will be better if I go ahead with option 1.

I had raised a grievance few days back for this issue.

What should I do now?

Thanks in advance!

Replies (4)
Quick Summary
An individual received an intimation order with a tax demand due to an IT department processing error where the last quarter's TDS was omitted. Although the TDS is correctly reflected in Form 26AS and the AIS report, the processing error has led to an incorrect demand. The IT department suggested filing a revised return or a rectification request, recommending the former. The user is seeking advice on the best course of action after raising a grievance.

If the TDS data is correct in AIS report, file revised return immediately. The entry might have been missing in original return.

File a revised return immediately 

CPC processing errors under Section 143(1) are more common than they should be. Before choosing a route, identify what the mismatch is.

Log into the e-filing portal, go to e-File > Income Tax Returns > View Filed Returns, and open the intimation PDF. The demand will show which line item the CPC adjusted: TDS mismatch with Form 26AS, disallowed deduction, or arithmetic error.

Route 1 - RECTIFICATION (most common fix): Fastest for pure computational errors. Go to e-File > Rectification Request, select Return Data Correction, and correct the specific field. CPC re-processes without human review in most cases. Revised intimation comes within 30 days.

Route 2 - GRIEVANCE: If CPC wrongly failed to credit TDS shown in Form 26AS, file under e-Nivaran. Include PAN, AY, and the specific error. Works faster for cases where your data is correct but CPC did not pick it up.

Route 3 - REVISED RETURN: Only if you are still within the revised return deadline (December 31 of the AY). If that deadline has passed, rectification is your only path.

Do NOT pay the demand first and contest later. Pay only after rectification is rejected, as voluntary payment can be treated as acceptance of the demand.

This [Section 143(1) intimation and demand resolution guide](https://taxgarden.in/blog/section-143-1-intimation-cpc-processing-demand-refund-india) has the portal steps and common error types covered.

Since the 31 Dec 2024 revised-return window has passed, the route now is online rectification u/s 154 ('Tax credit mismatch correction'), available up to 4 years from the end of the FY in which the intimation was passed — attach the 26AS showing Q4 TDS.

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