Certified copy of Jan 2021

I have applied for certified copy of final exam through Rti and its still under process. Please suggest me what should I do
Replies (3)
Quick Summary
If you've applied for a certified copy of your final exam results via RTI and it's still pending, it's common for institutes to take time sending scanned copies. Check your email's bulk and spam folders. If you haven't received it, you should contact ICAI directly for an update on your application status.

I takes time by Institute for sending scanned copies to your registered email address.. you should check bulk and spam folder also sometimes mail also entered in those folders
So do I not need to contact icai?
You should contact icai

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