Certified Copies of Company not yet recieved

I had requested for certified copies of a company from MCA on 23.12.2020. I have been checking the status on MCA login, earlier it was shown as 'In Process', now it has changed to 'Completed'. However, I have not received the copies on my registered address. Please guide what action can I take?
Replies (2)
Quick Summary
You've requested certified copies of a company from the MCA, and the status has updated to 'Completed' on the portal, but you haven't received them at your registered address. You can take action by filing a grievance on the MCA portal or by contacting the MCA helpline for assistance and further instructions on how to proceed.

You shall get the copies to your registered address within time as it takes time for delivery to your address otherwise you can file grievance on MCA portal provided such problems
Call to MCA helpline desk number and asked for status and then take required action as per the instructions

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