Sir, my friend opened an S.B.A/C with a nationalized bank. He was denied ATM card, merely because, he is a physically challenged person. He needs it, for online payments, net banking, UPI transactions, etc What's the remedy for him? Please advise
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Quick Summary
A physically challenged individual was denied an ATM card by a nationalised bank, despite needing it for essential online transactions. While bank officials claim they cannot issue cards to disabled persons, alternative solutions like net banking kits with necessary details and options should be explored. This situation raises questions about banking accessibility and the rights of disabled customers.