Manager - Finance & Accounts
                
                   58560 Points
                   Joined June 2010
                
               
			  
			  
             
            
             Hi Prithviraj,
In this situation, it’s generally best to visit the GST office in person with your client and carry all the relevant documents, including:
- 
PAN and Aadhaar of all partners
 
- 
Partnership deed
 
- 
GST registration certificate
 
- 
Any communication exchanged with the department
 
Why go?
- 
The department called your client, so it’s a good sign they want to clarify in person.
 
- 
It helps avoid any delay or misunderstanding.
 
- 
You can get immediate feedback and possibly get the issue resolved faster.
 
Meanwhile:
My recommendation:
Go to the office with your client as per their request. It shows cooperation and seriousness and is likely to help resolve the issue quickly.