Finance/Compliance Consultant
61476 Points
Posted on 14 August 2025
Hi Prithviraj,
In this situation, it’s generally best to visit the GST office in person with your client and carry all the relevant documents, including:
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PAN and Aadhaar of all partners
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Partnership deed
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GST registration certificate
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Any communication exchanged with the department
Why go?
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The department called your client, so it’s a good sign they want to clarify in person.
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It helps avoid any delay or misunderstanding.
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You can get immediate feedback and possibly get the issue resolved faster.
Meanwhile:
My recommendation:
Go to the office with your client as per their request. It shows cooperation and seriousness and is likely to help resolve the issue quickly.