This document provides essential notes on the SEBI Ombudsman Scheme, designed for CA and CS students. It details the process of lodging investor complaints through SCORES, the role and powers of the Ombudsman, and the arbitration process for disputes with stock exchanges or depositories. The notes also cover seeking informal guidance from SEBI and the procedures for filing, reviewing, and implementing awards under the scheme. It's a crucial resource for understanding investor grievance redressal mechanisms in the Indian securities market.