Reserve Bank - Integrated Ombudsman Scheme, 2021

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Last updated: 16 November 2021
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This document details the Reserve Bank - Integrated Ombudsman Scheme, 2021. It outlines the framework for resolving customer grievances against regulated entities like banks and NBFCs. The scheme aims to simplify and make the dispute redressal mechanism more responsive. It covers the scope of regulated entities, the process for filing complaints, and the powers and functions of the Ombudsman. This is essential reading for customers of financial institutions and those involved in financial services.

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Submitted by · Posted 16 November 2021 · Other files by Shivaprasad Laxman Chhatre · Report
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