RBI Issues Amendment Directions to amend Responsible Business Conduct Directions, 2025

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Last updated: 05 December 2025
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This document details the Reserve Bank of India's (RBI) Amendment Directions issued on December 4, 2025, to update the Responsible Business Conduct Directions for 2025. These amendments specifically target the Basic Savings Bank Deposit (BSBD) account, aiming to align it with evolving customer needs and the ongoing digitalisation of the banking sector. The RBI has incorporated feedback received from public consultation to finalise these directions, which are applicable to various types of banks, including commercial banks, small finance banks, and cooperative banks. The primary objective is to ensure affordable banking, boost BSBD account usage, and improve customer service.

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Submitted by online · Posted 05 December 2025 · Other files by Shree · Report
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