Annual Report of Ombudsman Scheme, 2024-25

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Last updated: 02 December 2025
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This document is the Annual Report for the Ombudsman Scheme, covering the period from April 1, 2024, to March 31, 2025. It provides a detailed overview of the scheme's operations, including the receipt and disposal of complaints, key initiatives undertaken by the Reserve Bank of India (RBI) for consumer protection, and future plans. The report is essential for understanding the effectiveness of the grievance redressal mechanism and the RBI's commitment to enhancing financial consumer protection.

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Submitted by online · Posted 02 December 2025 · Other files by Shree · Report
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