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Reconciliation of transactions at ATMs failure – Time limit Complaints resolution with banks


 Notice Date : 22 March 2011

 Reconciliation of transactions at ATMs failure – Time limit Complaints resolution with banks

 

RBI/2010-11/441

DPSS.CO. OSD No. 2162/06.07.002/2010-2011

March 22, 2011

 

To,

All authorized ATM Network Operators

 

Dear Sir,

 

Reconciliation of transactions at ATMs failure – Time limit

Complaints resolution with banks

 

All authorized ATM Networks provider/operator are advised to submit the quarterly data pertaining to resolution of complaints between ATM network operator and banks in the following excel format. The quarterly data should reach us within a month on completion of each quarter through email. It may also be ensured that the format and timelimit prescribed is strictly adhered to.

 

Please acknowledge receipt.

 

Yours faithfully

(G. Srinivas)

General Manager

Encl: As above

 

 

Guest
on 23 March 2011
Notification No : DPSS.CO. OSD No. 2162/06.07.002/2010-2011
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