Monthly Pension Adaalat- reg

Last updated: 12 March 2021

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The Employees' Provident Fund Organisation (EPFO) is introducing monthly 'Pension Adaalats' to provide pensioners and members of the EPS 1995 scheme a dedicated platform for interaction. These sessions, held in the first fortnight of each month, aim to help members understand EPS 1995 provisions and resolve grievances. Both online and offline sessions can be organised, and retiring members will be assisted with service transfers. Grievances such as non-receipt of pension and issues with digital life certificates will be addressed.

EMPLOYEES’ PROVIDENT FUND ORGANISATION
NIINISTRY OF LABOUR & EMPLOYMENT, GOVERNMENT OF INDIA
Head Office
Bhavishya Nidhi Bhawan, 14, Bhikaiji Cama Place, New Delhi- 110066
Website: www.epfindia.gov.in, www.epfindia.nic.in

No.Pension-1/1(5)/2021/Pension Adaalat

Date: 02.03.2021

All Additional Central P.F.Commissioners (ZO’s)
All Regional P.F. Commissioner (Regional Offices)

Sub: Monthly Pension Adaalat- reg.

Madam/Sir.

Pensioners/members of EPS 1995 need exclusive platform for closer interaction with EPFO officers for understanding the provisions of EPS 1995 and getting their grievance resolved. Therefore, it is hereby directed that each RO should hold ‘Pension Adaalat’ in the first fortnight of every month for the pensioners and the members of the EPS 1995 who are going to become pensioner in near future (preferably in next 03 months). Members and employers be suitably informed. Retiring members be facilitated to get their service transferred in respect of all establishments wherever they rendered service. All types of grievances related to pensioners should be redressed including non receipt of pension, Digital life certificates etc.

2. Pension Adaalat can be organized either online or offline. Wherever it is organized by physically inviting the participants, photographs be enclosed with report.

3. Monthly ‘Pension Adaalat’ should be conducted by the RPFC-1 level officer or in the event of unforeseen circumstances an officer next in hierarchy at the Regional Office.

4. A monthly report of the number of participants and date of Pension Adaalat should be forwarded by each RO to the respective ZOs which will forward the consolidated Report to the Pension Division in following format:

Name of ZO :
Name of the RO :

S. No.

No. of prospective/existing Pensioners attended the Pension Adalat

No. of Grievance raised

No. of Grievance resolved

5. ZOs should monitor the performance of the RO’s and ensure that grievances, if any an other doubts of the members/pensioners are resolved expeditiously.

[This issues with the approval of CPFC.]

Yours faithfully

(NAVIN KUMAR KANAUJIA)
Regional P.F.Commissioner-I (Pension)

FAQ :

A Pension Adaalat is a monthly event organised by the EPFO to provide pensioners and members of the EPS 1995 scheme with an exclusive platform to interact with EPFO officers, understand scheme provisions, and get their grievances resolved.

Pensioners and members of the EPS 1995 scheme, including those who are nearing retirement (preferably within the next 3 months), can attend the Pension Adaalat.

Pension Adaalats are held in the first fortnight of every month.

All types of grievances related to pensioners can be redressed, including non-receipt of pension and issues with digital life certificates.

Yes, retiring members will be facilitated to get their service transferred in respect of all establishments where they have rendered service.

Pension Adaalats can be organised either online or offline. If conducted physically, photographs should be enclosed with the report.

Notification No : 1/1(5)/2021/Pension Adaalat
Source : https://www.epfindia.gov.in/site_docs/PDFs/Circulars/Y2020-2021/Pension_Adaalat_3205.pdf

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