Quick Summary
Insurance Regulatory and Development Authority of India Circular Ref. No:IRDA/IT/CIR/MISC/063/03/2021 Date:24-03-2021 To, All Insurers Sub: Fraudulent messages / unsolicited commercial messages Reg. Please be aware that spam calls / messages have become a menace and a matter of
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FAQ :
The circular addresses the growing problem of spam calls and messages, including fraudulent and unsolicited commercial communications targeting policyholders.
Insurers are directed to register their message templates with their respective telecom service providers.
Registering message templates helps in identifying messages and voice calls from legitimate insurers, thereby controlling unsolicited and fraudulent communications.
Insurers must complete template registrations and confirm compliance to the IRDAI by email on or before April 5, 2021.
Non-adoption of TRAI's new procedures could lead to the disruption of message delivery to policyholders.
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Notification No : IRDA/IT/CIR/MISC/063/03/2021Published in Miscellaneous
Source : https://www.irdai.gov.in/ADMINCMS/cms/whatsNew_Layout.aspx?page=PageNo4418&flag=1