Disclosure of Complaints against the Stock Exchanges (excluding Commodity Derivatives Exchanges)/Depositories/Clearing Corporations

Last updated: 26 November 2021

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The Securities and Exchange Board of India (SEBI) has mandated that all stock exchanges, depositories, and clearing corporations (excluding commodity derivatives exchanges) must publicly disclose data on complaints received against them. This information, including resolution status and timelines, needs to be published on their websites by the 7th of each succeeding month. This new requirement aims to increase transparency in the investor grievance redressal mechanism and comes into effect from January 1, 2022.

Securities and Exchange Board of India CIRCULAR SEBI/HO/MRD1/MRD1_ICC1/P/CIR/2021/664 November 23, 2021 To, The Managing Directors / Chief Executive Officers All Recognized Stock Exchanges (excluding Commodity Derivatives Exchanges)/Depositories/Clearing Corporations Dear Sir / M

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FAQ :

The main purpose is to bring about transparency in the investor grievance redressal mechanism by requiring stock exchanges, depositories, and clearing corporations to disclose data on complaints received against them.

All recognised Stock Exchanges (excluding Commodity Derivatives Exchanges), Depositories, and Clearing Corporations are required to disclose complaint data.

The data must be disclosed on their websites by the 7th of the succeeding month.

The disclosed data includes the number of complaints received, carried forward, resolved, and pending, along with the average resolution time, presented in a specified format.

These provisions come into effect from January 01, 2022.

Yes, these disclosure requirements are in addition to those already mandated by SEBI.