SC: In settlement of insurance claims the surveyors report is not final and conclusive

Last updated: 21 June 2022
Quick Summary
The Supreme Court has ruled that a surveyor's report is not the final word when settling insurance claims. While it's a necessary document for assessment, neither the insurer nor the insured is bound by its findings. The court emphasised that other evidence, such as investigation reports, can be presented to challenge the surveyor's assessment. Ultimately, the adjudicating forum must decide which evidence is most credible.

Court :
Supreme Court of India

Brief :
The court held that the assessment of loss by an approved surveyor is a prerequisite for the settlement of insurance claims. A surveyor report is statutorily recognized and is a basic document in determining claims. However, the surveyor report is not the final word and is not conclusive.

Citation :
Civil Appeal No. 7033 of 2009

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