V3 TICKET RAISING ON MCA

Our company has been formed in 2015 after the amendment Act, 2015, hence our Articles was already adopted. And we had made changes in certain clauses of articles during incorporation of the Company.

And now we are in the process of deleting the "common seal" clause under the Articles of Association as it has been made optional as per the Companies Amendment Act, 2015 by amending our Articles.

So after filling the details in MGT-14, after attaching the Extra Ordinary General Meeting resolution and amended AOA and the mca directed to proceedto the eAOA screen. Here clause for alteration only i.e. no. 2(ii) for amending and the clause no. 79 which are pertaining to common seal was deleted. Then when we submit and download the form and aoa pdf the whole of the E-AOA is being downloaded. Kindly understand that the AOA which is existing in our records has certain additional clauses which is not there in the E-AOA.

Also i tried raising a ticket on MCA , but again and again the mca is showing error screen. Kindly also help under which tab this issue has to be raised.

Kindly help urgently how to make changes to certain specific clauses or else we have to change the whole E-AOA again.

Hi Kavita,

Here’s a step-by-step to help you with your MCA V3 ticket issue and amendment of Articles related to deletion of the "common seal" clause:

1. Issue with E-AOA download showing full Articles (including missing clauses):

The MCA portal’s eAOA upload system currently requires uploading the full text of the amended Articles, not just the changed clauses.
This means the entire AOA document (with all clauses, including your additional clauses) must be incorporated in the amended AOA PDF you upload.
Partial or clause-specific amendments aren’t allowed as standalone; the MCA system expects a full consolidated AOA document.

2. How to handle your existing additional clauses?

Incorporate all your existing clauses (including additional ones) into one consolidated AOA document.
Delete the “common seal” clause from this consolidated AOA.
Upload this complete amended AOA PDF in the eAOA screen.

3. Filing MGT-14 and eAOA form:

You are right to fill MGT-14 with the EGM resolution for alteration.
Once MGT-14 is approved, proceed to eAOA upload with the full consolidated and amended AOA.
Select the appropriate clauses you are altering (such as Clause 2(ii) and Clause 79) as per MCA instructions.
Do not upload only partial clauses or excerpts.

4. Raising a ticket on MCA portal:

For MCA portal technical issues (like error screens while raising ticket), use the MCA Helpdesk tab.
Steps:
- Log in to MCA portal.
- Go to Helpdesk > Ticket Raising (sometimes under Support or Helpdesk in menu).
- If you get errors, try:
  - Clearing browser cache or try a different browser.
  - Use the ‘Contact Us’ form on MCA website if ticket raising fails repeatedly.
- Alternatively, send an email to the MCA helpdesk: helpdesk @ mca.gov.in explaining the issue.

5. Additional tips:

MCA’s system is a bit rigid — so the best practice is to maintain your full Articles document updated with all clauses intact whenever you file amendments.
Always keep a master copy of your Articles including all extra clauses for consolidation.
For complex amendments, consulting with a company secretary (CS) experienced with MCA filings can help.

Summary:
You must upload the entire consolidated amended Articles document, not just selective clauses. For technical issues with ticket raising, try different browsers, clear cache, or contact MCA Helpdesk via email.