User ID does not exist

I have already registered in the Income Tax site and filed my previous year returns. But now i forgot password and tried to reset. When i entered PAN as user id a message "User ID does not exist" is showing.

Kindly assist me to sort this out.
Replies (3)
Quick Summary
A user is encountering a 'User ID does not exist' error when trying to reset their password on the Income Tax portal, despite having previously registered and filed returns. They have confirmed their PAN is active but noted a mismatch with the PAN database. The discussion explores potential causes like incorrect PAN entry or caps lock issues, and advises checking PAN status. The user is now questioning whether re-registration is necessary due to the PAN database mismatch.

You can try again..(Assure you enter right PAN no.)
or check your PAN status..It's Active ?
Check if you're caps lock might be off
you can try and yup as @ sagar patel ji says please check your status if it is active or not
Thank you for your response.

Again the same message is showing. Now i verified the PAN and its shown as "PAN is active but the details are not matching with PAN database"

So, whether i should register again?

Leave a Reply

Your are not logged in . Please login to post replies

Click here to Login / Register  

Company
ARTICLESHIP 18 September 2026
Industrial Trainee

Twenty Point Nine Five Ventures Private Limited

Noida

CA Inter

View Details
Company
ARTICLESHIP 16 September 2026
CA Article Trainee

SR BAGAI & Co.

New Delhi

CA Inter

View Details
Company
Featured ARTICLESHIP 06 October 2026
Semi Qualified

AJAY SINGH AND CO LLP

Thane

CA Final

View Details
Company
16 September 2026
Internal Audit - Team Lead

Consulting & Beyond

Chennai

CA

View Details
Company
ARTICLESHIP 07 October 2026
Article assistant

S.K.Bajpai & Co.

Noida

B.Com

View Details
Company
ARTICLESHIP 08 October 2026
ARTICLE TRAINEE

S.B.G. & CO. CHARTERED ACCOUNTANTS

New Delhi

CA Inter

View Details
Company
22 September 2026
Account Assistant

Chirag P Shah & Co. Chartered Accountant

Pune

B.Com

View Details
Company
10 October 2026
Accounts Associate Level 1

Abic and Mani Chartered Accountants

Kottayam

B.Com

View Details