I have already registered in the Income Tax site and filed my previous year returns. But now i forgot password and tried to reset. When i entered PAN as user id a message "User ID does not exist" is showing.
Kindly assist me to sort this out.
Replies (3)
Quick Summary
A user is encountering a 'User ID does not exist' error when trying to reset their password on the Income Tax portal, despite having previously registered and filed returns. They have confirmed their PAN is active but noted a mismatch with the PAN database. The discussion explores potential causes like incorrect PAN entry or caps lock issues, and advises checking PAN status. The user is now questioning whether re-registration is necessary due to the PAN database mismatch.