Urgent: income tax official portal has become inaccessible.

Efiling 217 views 4 replies

Seems IT has released the login page without testing properly. [See screen shot in reply post, below]

As soon as I click on login, portal says your Address has not been updated.

Then when I go to the addrsess update screen, the CITY and STATE field in the bottom shows some garbage values (HTML syntaxes) and then when I click on UPDATE it just logs out.

Even clicking on SKIP button on address page too does not work.  

Also, this time the login page is not asking for Date of Birth. Does anybody know if this has been removed?

Replies (4)

Both the fields (see screenshot) auto select HTMLs. The developer probably didn't close a quote or missed a semi/colon, HTML angle bracket or tags*. Should have been caught in testing.

*Mentioning these, so that the IT support team can expedite troubleshooting.

They rectified the auto-junk-values-in-fields error*. Now Mobile OTPs are not gettng generated, by the server, email OTP is fine though. Tried 'RESEND' multiple times.

*I think my post on CCI caught their attention. Thanks CCI.

Anybody know, who provides IT support to Income Tax Dept.? Just curious.

 

Well, now download tab for utilities/forms..... is not working.......

Cannot download ITR utility........

Even transfer to TRACES site for form 26AS is not functioning since last one month !!


CCI Pro

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