Trai to get teeth in effort to improve cell services

Fed up with frequent complaints from consumer organisations about cellular service quality, the government will empower regulator Trai to temporarily suspend an operator’s licence or levy on it a hefty penalty for not meeting minimum standards. “Once this crucial change is made in the powers of the regulator, it would be able to effectively rein in errant operators. We are currently studying the punitive powers that overseas regulators have in this regard,” said an official.