1 |
Be honest. Dishonesty will show up somewhere along the line. |
2 |
Be interested in the people you are communicating with. Remember people are more attracted to those who are interested in them, and will pay more attention to what they are saying. |
3 |
Be relaxed. Bad body language such as hunched shoulders, fidgeting, toe-tapping or hair-twiddling all give the game away. |
4 |
Listen first. Communication is a two-way process; getting your message across depends on understanding the other person. |
5 |
Smile and use eye contact. It’s the most positive signal you can give. (A relatively simple yet very effective way to improve your nonverbal communication skills.) |
6 |
Think before you speak or put pen to paper: what message you trying to convey? What outcome do you want to elicit? |
7 |
Be direct (but not aggressive). A lot of flannelling around can make people lose interest and miss the vital point. |
8 |
Dont use jargon – and the acronyms, and the technical expressions, unless you are sure your listeners understand. Our communication with external customers can often be impacted by using too much jargon. |
9 |
Write as you would speak. Don’t fall into the trap of using long words just because it’s written down. |
10 |
Take your time. Whether in speech or on paper, rushing can make you seem nervous, unconfident and downright scared. |
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Top ten tips for Effective Communication Skills
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Ways to Overcome Public Speaking Fears and Improve Communication Skills
Practice with Friends and Family
Get a group of your friends or family together for a practice run. Prepare them beforehand and go over the areas that you would like them to evaluate you on. If you feel that you have trouble making eye contact or insert a lot of fillers like "um" into your speaking make sure they are aware. Practicing with friends or family is a beginning step to becoming comfortable communicating in front of strangers.
Get Involved in Public Speaking Groups
There are a number of organizations like Toast Masters that focus on public speaking or communication skills training. They meet on a weekly or monthly basis and allow community members to join for a small fee. The meetings usually take place at community centers, libraries, or churches in the area. You can get advice from the instructor and work up to practicing your communication skills in front of an audience.
Take Public Speaking Classes
Community Colleges are a great resource for public speaking classes. They typically run a semester and focus on presentation skills and communicating effectively. The classes will have you give a certain number of speeches, some planned and some on the spot. The instructor will evaluate your speeches and give you pointers on how to improve your communication skills.
Volunteer to be a Team Leader
If you work in a team environment, volunteer to lead the next project or run the next team meeting. Becoming more outspoken and establishing yourself as a contributor to the team will make you more comfortable with your presentation skills. When contributing and leading the meetings you are in charge of communicating the necessary information to others. Even if it is not the traditional "stand up in front of the room" presentation style, you still have all eyes on you while you speak, making you more experienced with the public speaking notion.
Research Techniques Online
There are a ton of resources online to help you develop your own communication style. You can read articles, explore research done on public speaking, and interact with others that may have the same fears as you. Tips and guidance will lead you to establish a comfortable approach to presenting.
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