Are you frustrated by the slow speed of your broadband? If so, here are ten tips that might help you get a faster connection or deal offering a quicker speed.
1. Run a few speed tests at different times of the day.
Find out how your broadband is performing by logging on to www.thinkbroadband.com/speedtest.html. Early mornings should be the least busy, so you should get the fastest speeds.
2. Make sure all your phone sockets have microfilters attached
Unless you have an ADSL faceplate filter in your master socket, you need to ensure that every single telephone extension with any device attached (telephone, modem, fax, sky TV receiver etc.) has a microfilter.
3. If you have any telephone extensions in your house you may benefit from installing a BT I-Plate
If you have more than one socket connected to the same phone line, the wiring from the master socket to the other extension sockets can cause interference. This can sometimes be improved by installing a device in the master socket.
4. If you are having provlems connecting from an extension socket, try moving your router to the master socket.
Ideally by removing the faceplate and plugging into the "test socket" underneath. This will remove all the extensions and also help you to see whether your extension wiring is causing problems.
5. If you are having problems that occur regularly, try turning off electrical equipment in your home
Boilers, treadmills or other devices with a motor or pump can cause electrical noise or interference which can affect the stability of your broadband. Keep your ADSL modem and wiring away from mains power cables.
6. Has your service provider got a more up-to-date product?
If you have been with the same supplier for years, it's likely that they now have better deals and faster services available. Beware, however, that once you enter into a new contract you may be tied for 12 months or longer.
7. You may be able to switch to a faster ADSL2+ service
You may be able to switch if you live in an area served by local loop unbundled (LLU) operators, such as O2/Be and Sky. If you are already on an ADSL2+ service, check to make sure you router supports this or you might not be getting the speeds you should.
8. Can you take advantage of a 'bundle' deal?
Companies like Virgin Media and Sky are bundling television and phone services, and mobile networks offer broadband and mobile bundles. If you can combine your services you may be able to save money.
9. Do you have a friend already on a service you want to use?
You might benefit from a 'refer a friend' deal where one or both of you get a discount.
10. Beware of short-term promotional offers
Be careful not to be drawn in by an attractive price label. The rates may rise after a few months
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