My colleague used to file tax return thru consultant. With sudden demise of consultant, he does not know registered email id and password. As he trues to retrieve password, otp goes to email id and mobile, not with colleague.
What can be done now
Rgds
Jayanta
An option is available provided you log in through net banking; whereby you can change your password. Login ID is your PAN itself.
Once password is set you may change all such other details in Profile, as per your wish.
Alternatively, you contact helpline. After some verification, they allow you to reset password, by sending link to your desired Email.
CAclubindia
