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Status suddenly changed to Processed with Demand due

Rajesh (NA) (273 Points)

04 July 2025

Respected Members,

My previous AY 24-25 intimation was received and it confirms that there's no pyament due.

However recently when I logged into my efiling portal, AY24-25 status shows processsed with demand due. When I call the demand center the automatic IVR confirms that there's no demand.

I am clueless why this happened. I have raised a grievance but is this some kind of dirty trick by IT department? Or simply a technical glitch?

Thanks.

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6 Replies

Ranjan (Mr) (560 Points)
Replied 05 July 2025

@ Rajesh

One of my friends had a similar experience, 10 years back, when there was no way to give online reply. Only one phone number was available for doing anything!! And that number would be busy almost 24 hours.

After trying for many days, my friend finally achieved one impossible, he could get someone on that number. He explained the issue of unjustified demand after 3 years of ITR filing, gave the reasoning verbally, finally was told to send the details of advance tax challan which was paid but being claimed being unpaid by I-T Dept. My friend said how and where to send. No clarification by the staff of CPC.

This continued for three times more over a period of two months. Every time a new staff on the phone and him having to explain everything again.

Finally he was given a personal email of some staff in CPC, and told to send the challan copy {scanned, no digital challan at that time], with his reasoning. He did that.

After two more years, another intimation.

This one wanted to adjust that unpaid [??] advance tax , with penalty, against some refund due.

He was either to accept or to start the same process again. He gave up his fight to get things corrected and accepted that the advance tax [supposedly unpaid] be adjusted against refund. He accepted to get rid of the permanent headache.

***** Best for you would be to pay off the demand made, if it is a small amount, and get rid of the headache. Otherwise it will go on till next milleneum. *******

Rajesh (NA) (273 Points)
Replied 05 July 2025

Thanks for the response. I am not able to locate any documented evidence that there's a demand.
The IVR confirms there's nothing, Intimation shows no payment is due and there's nothing in compliance portal under AY2425. So there's no question of paying any demand till eternity.
Also if I have paid my taxes correctly and they still show wrong demand in future, let it go till millennium but I won’t pay any.

Ranjan (Mr) (560 Points)
Replied 05 July 2025

@ Rajesh

If no demand notice has come, then do not bother about the ststus showing on the I T portal.

Ranjan (Mr) (560 Points)
Replied 09 July 2025

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