banner_ad

Service Tax on Call Center Services

Notifications 5777 views 5 replies

Call Center services fall under the head "Business Auxiliary Services". However, call center services were exempted from Service Tax w.e.f. 1st June, 2003 vide Notificaion No. 8/2003-Service Tax dated 20th June, 2003. But later vide Notification No. 2/2006-Service Tax dated 1st March, 2006 the former notification was rescinded w.e.f. 1st March, 2006.

Taxmann's Service Tax Manual having a compendium of all the notifications doesnt include Notification No. 2/2006-Service Tax dated 1st March, 2006. Hence, I was wondering on the status of the said notification.

The consequential question is that whether call center services are presently liable to service tax?

 

Replies (5)

Dear Ankit, Call Center services/Business Process Outsourcing/any other kind of outsourcing will be now taxable under "Business Auxiliary Services". As you rightly said, they have been made taxable from 2006 itself.

Should you need any further clarifications, please let me know.

   If the services provided by your vendor to you is taxable, they will charge service tax to your company. It is clarified that service tax is leviable on any coaching or training provided by an institution on commercial basis. Compute service tax on reverse charge for recipient of services. Compute service tax payable for service provider. Deposit Taxes and tax accounting. Call Center services will be taxable under "Business Auxiliary Services".

________________________

Miami Real Estate Attorney | Real Estate Attorney Miami Beach

Ankit there is no confusion as you have answered of your question itself.

is call center service covered under export of service clause...
 

 Ek call center hai india mein... usne USA ki company se contract kiya...ki wo uske sabhi customers ko chat support degi... USA ki company ke 90% customers indians hain... ab service tax applicable hai ya nahi... export of service ki definition mein aa raha hai ya nahi????....
call center delhi se kaam karega. USA ki company ka office bangalore mein bhi hai...

 

Hi,

Gizmosupport is the leading and respected player in the Technical Support Services segment and aims to relentlessly deliver value in addressing each client’s specific business goals.Our Tech Support provides excellent and quality technical support to the telecom operators globally. We have over 8+ years of experience of working closely with customers of Mobile Data Services. We understand customer psychology deeply as they try to use any service or product and usually intereact with a Customer Support Executive.


CCI Pro

Leave a Reply

Your are not logged in . Please login to post replies

Click here to Login / Register  

Company
Featured 02 May 2026
Senior Executive

hitesh chandwani & co

Pune

B.Com

View Details
Company
Featured 29 April 2026
Manager- Finance and Compliance

Naveen Fintech Pvt Ltd

Kolkata

CA Inter

View Details
Company
Featured 14 April 2026
GST CONSULTANT

Abhishek G Agrawal & Co.

Korba

CA Final

View Details
Company
Featured 13 April 2026
GST CONSULTANCY

Abhishek G Agrawal & Co.

Korba

CA Final

View Details
Company
Featured 28 March 2026
Accountant

Ashok Amol & Associates

New Delhi

B.Com

View Details
Company
Featured 28 March 2026
CA Final

Ashok Amol & Associates

New Delhi

CA Final

View Details
Company
Featured ARTICLESHIP 19 March 2026
Article Assistant

Gupta Sachdeva & Co. Chartered Accountants

New Delhi

CA Final

View Details
Company
Featured 14 March 2026
Associate CA

N N V Satish&co

Hyderabad

CA

View Details