Return not accepted

hi everyone . i have purchased product through local store , but because of bad packaging i want to return product. but shopkeeper is not taking product return. its been just 12 hours i purchased this product . shopkeeper saying because of GST invoice it is not possible to return product. plz help .
should i complaint against shopkeeper in consumer forum .??
Replies (3)
If the understanding is there that goods can be returned, then only.

Yes you can file a complain if goods can be returned. 

Also,  tell the shopkeeper that he can issue a credit note against the original invoice and file the same in GSTR1 and 3B accordingly. Issuance of GST invoice does not imply that goods cannot be returned. 

Yes you are free file complain against him.
if he has refused to Return the Goods by saying that "due to GST invoice"
Yes in GST you cannot ammend or cancel the the Invoice but as per Section 34 of CGST the credit Note can be issued for Return of Goods.

Leave a Reply

Your are not logged in . Please login to post replies

Click here to Login / Register  

Company
28 October 2026
Assistant Director/ Associate Director-Finance & Accounting

Krea University

Chennai

CA

View Details
Company
06 October 2026
Assistant Manager - Audit and Compliance

Ravi K Jain & Co

Noida

Others

View Details
Company
12 October 2026
Chartered Accountant - Internal Audit

HKC | Chartered Accountants & Business Advisors

Ludhiana

CA

View Details
Company
ARTICLESHIP 22 October 2026
Articleship intern

Srinath Manikanta

Hyderabad

CA Inter

View Details
Company
12 October 2026
AUDIT , ACCOUNTS AND TAXATION

KDSS

New Delhi

B.Com

View Details
Company
Featured ARTICLESHIP 06 October 2026
Semi Qualified

AJAY SINGH AND CO LLP

Thane

CA Final

View Details
Company
14 October 2026
GST & TDS ASSISTANT

AGGARWAL SANJAY & ASSOCIATES

New Delhi

B.Com

View Details
Company
ARTICLESHIP 23 October 2026
Articled Trainee

J Y & CO

Hyderabad

CA Inter

View Details