Refunds of igst on exports with payment of igst

We have exported the goods with payment of igst and all invoices are validated through icegate for the month of jan 2020 with the erroe code SB000, but still we didnt get the refund.
Anyone plz help me
Replies (7)
Quick Summary
This discussion addresses issues with obtaining IGST refunds on exported goods when IGST was paid. The user encountered the SB000 error code on ICEGATE despite validated invoices. Suggestions include checking for physical verification orders with your CHA or GST officers, and monitoring refund status on the ICEGATE portal to see if a scroll has been generated and if there are any pending reasons for non-credit.

There can be many reasons for this. It could be that physical verification has been ordered in your case. This you will have to confirm from your CHA and GST Jurisdictional officers.

Other reasons can be in the following link

https://mundracustoms.gov.in/wp-content/uploads/2018/01/CLARIFICATIONS-FOR-RESPONSE-CODE-SB000.pdf

Can we find thise reasons with out contacting govt officials?

Difficult. First consult your CHA, he will be having a better idea as all proceedings (including running of IGST Scroll) are started from customs in case of Refund through payment of tax. Even orders of physical verification are started by customs

Okay, thank you so much

You are welcome............

You can also check Refund status at ICEGATE portal by login with u r credential whether scroll generate or not & if scroll generated still refund not credited portal will show you reason for the same
What shoukd we need to do if scroll is not generates?

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