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Refund failure due to bank account mismatch .

SHIRISH S S (Proprietor) (1078 Points)

27 November 2018

For AY 2017-18 , Refund was granted in August 2018.

After few days mail came that refund failed at CPC . Reason - one PAN NO (My Wife's) Refund given and second one will have to given after due procdure. Accordingly they attached a form and asked me to send it to CPC along with cancelled cheque and proper ID.

I filled the form and sent cancelled cheque to them along with xerox copy of PAN card.

After two months put greivance that refund has not come.

They replied there is demand instead of refund and go to e-filing and reject the demand.

I am not finding any request for demand in efiling.

What is the solution for above.

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4 Replies

nabinrajuprety (article) (27 Points)
Replied 28 November 2018

There may be a technical issues with the website, you can communicate by Login through your account. May be you can approach dept by sending mail for the demand notice.

SHIRISH S S (Proprietor) (1078 Points)
Replied 28 November 2018

1) in returns filed for ay 2017-18 shows same - refund failed at CPC

2) There is no email/physical copy for demand. Greivance people are saying - "dont agree for demand" - which i am not finding . I phoned e-filing help line also.

Voice recording is also saying return processed.

Ravi SADhiyan (Practice) (4510 Points)
Replied 28 November 2018

Originally posted by : SHIRISH S S
	For AY 2017-18 , Refund was granted in August 2018. After few days mail came that refund failed at CPC . Reason - one PAN NO (My Wife's) Refund given and second one will have to given after due procdure. Accordingly they attached a form and asked me to send it to CPC along with cancelled cheque and proper ID. I filled the form and sent cancelled cheque to them along with xerox copy of PAN card. After two months put greivance that refund has not come. They replied there is demand instead of refund and go to e-filing and reject the demand. I am not finding any request for demand in efiling. What is the solution for above.

Take Assessment order related to F.Y. 17-18

request under 143(1) online and take which expenses disallowed

SHIRISH S S (Proprietor) (1078 Points)
Replied 28 November 2018

143(1) recieved and refund granted. Refund failed at CPC because two refunds cannot be given to same bank account. My wife's refund also gone to same account before me.