Refund failure due to bank account mismatch .

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For  AY 2017-18 , Refund  was granted  in August 2018.

After few days mail came that refund failed at CPC . Reason - one PAN NO (My Wife's) Refund given and second one will have to given after due procdure. Accordingly they attached a form and asked me to send it to CPC along with cancelled cheque and  proper ID.

I filled the form and sent cancelled cheque to them along with xerox copy of PAN card.

After two months put greivance that refund has not come.

They replied there is demand instead of refund and go to e-filing and reject the demand.

I am not finding any request for demand in efiling.  

What is the solution for above.

Replies (4)
There may be a technical issues with the website, you can communicate by Login through your account. May be you can approach dept by sending mail for the demand notice.

1) in returns filed  for ay 2017-18 shows same - refund failed at CPC

2) There is no email/physical copy  for demand. Greivance people are saying - "dont agree for demand"  - which i am not finding . I phoned e-filing help line also. 

Voice recording is also saying  return processed.

Originally posted by : SHIRISH S S
For  AY 2017-18 , Refund  was granted  in August 2018.

After few days mail came that refund failed at CPC . Reason - one PAN NO (My Wife's) Refund given and second one will have to given after due procdure. Accordingly they attached a form and asked me to send it to CPC along with cancelled cheque and  proper ID.

I filled the form and sent cancelled cheque to them along with xerox copy of PAN card.

After two months put greivance that refund has not come.

They replied there is demand instead of refund and go to e-filing and reject the demand.

I am not finding any request for demand in efiling.  

What is the solution for above.

Take Assessment order related to F.Y. 17-18

request under 143(1) online and take which expenses disallowed

143(1) recieved and refund granted.  Refund failed at CPC because  two refunds cannot be given to same bank account.  My wife's refund also gone to same account before me. 


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