Refund failure due to bank account mismatch .

For  AY 2017-18 , Refund  was granted  in August 2018.

After few days mail came that refund failed at CPC . Reason - one PAN NO (My Wife's) Refund given and second one will have to given after due procdure. Accordingly they attached a form and asked me to send it to CPC along with cancelled cheque and  proper ID.

I filled the form and sent cancelled cheque to them along with xerox copy of PAN card.

After two months put greivance that refund has not come.

They replied there is demand instead of refund and go to e-filing and reject the demand.

I am not finding any request for demand in efiling.  

What is the solution for above.

Replies (4)
There may be a technical issues with the website, you can communicate by Login through your account. May be you can approach dept by sending mail for the demand notice.

1) in returns filed  for ay 2017-18 shows same - refund failed at CPC

2) There is no email/physical copy  for demand. Greivance people are saying - "dont agree for demand"  - which i am not finding . I phoned e-filing help line also. 

Voice recording is also saying  return processed.

Originally posted by : SHIRISH S S
For  AY 2017-18 , Refund  was granted  in August 2018.

After few days mail came that refund failed at CPC . Reason - one PAN NO (My Wife's) Refund given and second one will have to given after due procdure. Accordingly they attached a form and asked me to send it to CPC along with cancelled cheque and  proper ID.

I filled the form and sent cancelled cheque to them along with xerox copy of PAN card.

After two months put greivance that refund has not come.

They replied there is demand instead of refund and go to e-filing and reject the demand.

I am not finding any request for demand in efiling.  

What is the solution for above.

Take Assessment order related to F.Y. 17-18

request under 143(1) online and take which expenses disallowed

143(1) recieved and refund granted.  Refund failed at CPC because  two refunds cannot be given to same bank account.  My wife's refund also gone to same account before me. 

Leave a Reply

Your are not logged in . Please login to post replies

Click here to Login / Register  

Company
08 October 2026
Account Executive

Elite Taxation

New Delhi

CA Foundation

View Details
Company
12 October 2026
Chartered Accountant - Internal Audit

HKC | Chartered Accountants & Business Advisors

Ludhiana

CA

View Details
Company
Featured ARTICLESHIP 06 October 2026
Semi Qualified

AJAY SINGH AND CO LLP

Thane

CA Final

View Details
Company
ARTICLESHIP 08 October 2026
ARTICLE TRAINEE

S.B.G. & CO. CHARTERED ACCOUNTANTS

New Delhi

CA Inter

View Details
Company
16 September 2026
Internal Audit - Team Lead

Consulting & Beyond

Chennai

CA

View Details
Company
Featured 21 September 2026
Consultant - Reporting

Finrep Advisors LLP

Mumbai

CA

View Details
Company
08 October 2026
SALES TELECALLER

HIRE NOVA

Lucknow

Graduate (Any)

View Details
Company
ARTICLESHIP 18 September 2026
Industrial Trainee

Twenty Point Nine Five Ventures Private Limited

Noida

CA Inter

View Details