Procedures for getting certificate from icai

Hello Friends..

I've completed my C.A Intermediate in November 2010.[cleared group1 in P.E.2 & group 2 in IPCC-unit 8]

I got my mark sheet on March 2011.

But, I didn't get my Intermediate Passed Certificate till this date.

I asked Institute regarding this. But they didnt give a proper Response.

So Friends please Guide me the Procedures for Getting my Intermediate Certificate.

Thanks & Regards,

A.M.Karthick Kumar,

Chennai.