Problem in filing the gst 3b for december, 2017

pavan kumar bejjenki (manager accounts - operations)   (39 Points)

19 January 2018  

Dear Sir(s)

We are in the process of Filing GST3B Return for the month of December, 2017.  When we want to file the GST3B for the month of December, 2017 the Website through the following Error.

 "You have SUBMITTED TRAN-1 form but have not FILED it. You are requested to FILE the same before submitting this return"

The problem is when we have submitted the TRAN -1 Form The Site has not accepted the DSC.

Present Stage of TRAN -1 is  SUBMITTED .

After getting the above message we have tried to File the TRAN-1 Form but the Filing option is not available.

THE PROBLEM IS ONE SIDE WE ARE UNABLE TO FILE THE TRAN-1 AND AT THE SAME TIME WE ARE UNABLE TO FILE OUR FORM 3B.

We request your goodselves to please update on the above issue and resolve the problem enabling us to file the Form 3B and at the same time the TRAN-1.

Request for clarification 

regards,

pavan