Pls help help

iam a ipcc student and i some dout pls solve my dout in may attemts i was wish to fill online exam form and i also register online but some credit card problem i not able to give online payment and i not able to take online form hence i was  taken

form of insistute office and i fill form and send

                                i dout was can there is any problem beause i was register online but some payment problem i not able get online form and i fill form that of purchesed of insistute office that i mean i register online and also fill form in dirctely offiline form which are taken office

                              pls solve my problem