Passport Number in new tax web site 2.0

while updating profile, it giving error on inputting passport number. it gives error and say "Invalid Passport number, please enter 14 character passport number in alphanumeric only". Any solution?
I have screenshot also.
Replies (7)
Quick Summary
A user encountered an error when trying to input their passport number on the new Tax Website 2.0, which required a 14-character alphanumeric format. After facing issues with uploading screenshots of the error, the user later confirmed that the problem was resolved and they were able to update their profile successfully.

Can you share it please.
Share it
How to share?

Screenshot of the same.

System not accepting the screenshot file (file type error) , even converted to pdf but not taking.

 

gsrktr @ gmail.com,-You can contact.

It is now working and I have updated successfully.

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