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PAN validation issue in sbi account

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RAJ PAL

AUDITOR

33 Points Posted on 31 October 2021

I have saving account in sbi since 2001. PAN number updated since . But branch informed me that ur PAN number shows invaild in new software updation in SBI as fifth character of PAN does not match with first character of my last name. Branch continuously asked me for KYC. They limited my traction. What should i do ?

Replies (5)

Quick Summary

A State Bank of India (SBI) customer since 2001 is facing a PAN validation issue due to a mismatch between the fifth character of their PAN and the first character of their last name, as reported by the new software update. This has led to account restrictions and repeated requests for KYC. The customer previously removed their surname from their PAN to link it with Aadhaar, which may be the cause of the discrepancy. They are seeking advice on how to resolve this problem.

Dhirajlal Rambhia

SEO Sai Gr. Hosp.

212542 Points Posted on 01 November 2021

Have you ever changed your name?

Are you lady, so that sur/name changes after marriage?

If no, how the surname letter has been different in your PAN?

CA Aakarsh Jain

10436 Points Posted on 01 November 2021

Yes, mr. dhirajlal rambhia is right

CA Raj Doshi

Practising CA

8954 Points Posted on 02 November 2021

Open an account with some other bank. Such issues should have never cropped up in the first place but it seems a clear case of coding glitch in the software.