Online ITR filing option is now not showing

Dear frds/ experts,

To file ITR for a.y.2022-23, I downloaded excel utility. (note: Java utility is not showing now). But due to macros problem, I couldn't use it. So I decided to use online mode of filing option. But when I select a.y. in the e-file option given in e-filing ITR portal, the mode of filing option disappears and asks to upload already filled data only. plz let me know a solution plzz...plz...plz....
Earliest reply would be greatly appreciated. Tons of thanks in advance.
Replies (6)
Quick Summary
Users are encountering an issue where the online Income Tax Return (ITR) filing option is not appearing on the e-filing portal for AY 2022-23. The Excel utility is also problematic due to macro issues, and the Java utility is unavailable. It appears the online filing mode is not an option, and users must prepare their return using offline utilities or specialised software like Computax or Genius.

You cannot file through online mode, you have to prepare jason file from offline utility or any other software like computax, genius etc.
Due to macros problem, I'm unable to use excel utility. Can u plz suggest other options ?
Then you have to prepare through return preparation software (computax, genius)... for macros problems you can refer to this link:

https://www.wallstreetmojo.com/enable-macros-in-excel/
Thank you so much for your timely reply.
Already I have tried all the solutions for excel utility....still it's not running.....Anyhow I will try softwares that you suggested .....Thank you once again!!
You are welcome !!

Are you using the old version of MS Office ? As there should not be any such problems in MS Office 2010 and later versions.
No.....it's not old version....

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