Not able to submit Trust accounts online on Charity Commissioners Website

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Suraj

670 Points Posted on 13 November 2024

Hello there,

We are trying to submit the Trust accounts online on the website of Charity Commissioner Maharashtra but not able to do for many days.

We were able to submit audit report only, but when it goes to next section i.e. Schedule IX, all cells are frozen, not able to type any figure in these cells. Only captcha cell is open, where one can enter the given captcha.

We tried different browsers like google chrome, firefox, microsoft excel. We clear browser history everytime while trying to submit the trust accounts online. We also dropped emails to them, but no replies.

Is there anyone who successfully submitted the trust accounts recently on their website??

Please share tips and tricks as the due date is approaching.

Thanks & Regards,

Suraj

Replies (2)

Quick Summary

Users are encountering difficulties submitting Trust accounts online via the Charity Commissioner Maharashtra website, specifically with Schedule IX cells being frozen. Despite trying multiple browsers, clearing history, and contacting support, the issue persists. This discussion seeks advice and solutions from others who have successfully submitted their accounts recently, as the submission deadline is approaching.

Rama chary Rachakonda

Master in Accounts & high court Advocate

7021 Points Posted on 14 November 2024

1. Try a different browser or device: You've already tried various browsers, but consider using a different device or a mobile browser.

2. Check browser extensions: Disable any browser extensions that might be interfering with the website's functionality.

3. Clear browser cache and cookies: Make sure to clear both cache and cookies, as you've already tried clearing browser history.

4. Check for JavaScript issues: Ensure JavaScript is enabled in your browser, as the website might rely on it for functionality.

5. Try a different time: Submit your trust accounts during off-peak hours (e.g., early morning or late evening) to avoid potential server overload. 6.

Contact the helpdesk: Reach out to the Charity Commissioner Maharashtra helpdesk via phone or email (if you haven't already).

Regarding tips and tricks, ensure you: - Have all necessary documents