New Portal-Date of Birth in profile

There is wrong Date of birth in New income tax portal profile section. My Pan data base and aadhar card contain right -correct date of birth. But the date birth on profile data on portal contain wrong date of birth. And at the same i am not allowed to make it correct as changing of it is unaccessable. Due to this discrepancy i am not able to file my income tax return.


Is there any solution for it , so that i could able to file my income tax return for the financial year 2020-21?
Replies (2)
Quick Summary
Users are encountering an issue where their Date of Birth on the new income tax portal is incorrect, despite it being accurate on their PAN and Aadhaar cards. This discrepancy prevents them from filing their income tax returns. Potential solutions include contacting the helpdesk, raising a grievance, or consulting their jurisdictional Income Tax Officer (ITO). It's crucial that the DOB on the portal matches the PAN data precisely.

You can try below ways:

1.Contact the helpdesk to check whether there is any instant assistance available to resolve such issues.

2.Raise a grievance in your login (It will take 10-15 days to receive response)

3.You can also check with your jurisdictional ITO for solution.

If nothing mentioned above works check with ITO, the possibility of Paper ITR.

In Portal Date of Birth - Must be in the same on the PAN.
only DOB mentions in PAN must be accepted by the portal at the time of registration.

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