New income tax efiling site not opening in chrome and ie

Efiling 20778 views 23 replies

kanagaraj

CHARTERED ACCOUNTANT

793 Points Joined March 2009

Dear All,

Whatever the browser the OS must be Win Xp SP 3, or above version then only the site works.

regards

Replies (23)

kanagaraj

CHARTERED ACCOUNTANT

793 Points Joined March 2009

Dear All,

Whatever the browser the OS must be Win Xp SP 3, or above version then only the site works.

regards

CA. Prakash Dugar

666 Points Joined July 2008

Not able to upload PFX DSC Signed XML. In IE it gives a Session Expired Error. E Mailed and spoke with the Efiling Customer Care. No solution. In Firefox DSC signing with PFX File is not working.

Sanjeev Narsinghani

PROPRIETOR

21 Points Joined February 2011

Originally posted by : PRAKASH DUGAR
	Not able to upload PFX DSC Signed XML. In IE it gives a Session Expired Error. E Mailed and spoke with the Efiling Customer Care. No solution. In Firefox DSC signing with PFX File is not working.

The new website works fine on IE 8 on Windows XP if you have installed Win Xp Service Pack 3. Download it from the Mirrosoft website and install it. I was facing the same problem but it has been resolved and was able to upload a return with DSC (pfx)

Janak Dalal

Retainer in SOMANI Group Mumbai

53 Points Joined August 2011

U need Window Service Pack 3 to run the IT site in IE. Noramally we have SP 2 installed. My technician advised me not to instal SP 3 as it may slow down your PC. So pl use Mozila or Opera to open the site. I know we r used to IE or Google Chrome. But we can't help.

Agam Bhasin

B.Com (Hons) CA Final

114 Points Joined February 2010

I am also unable to open income tax efiling site in explorer 8 cant there be any other solutions except upgrading windows service pack

Manu Thrissur

Others

26 Points Joined May 2013

To resolve this issue the following has to be installed.

Update for Root Certificates For Windows XP [May 2013] (KB931125). This item updates the list of root certificates on your computer to the list that is accepted by Microsoft as part of the Microsoft Root Certificate Program. Adding additional root certificates to your computer enables you to use Extended Validation (EV) certificates in Internet Explorer (and of course Chrome), a greater range of security enhanced Web browsing, encrypted e-mail, and security enhanced code delivery. https://goo.gl/lM0af But this requires a validation as to whether the windows you are using is genuine, and also requires SP3 to be installed. !!

An alternate solution is to use Firefox, as it uses its own certificate store. https://goo.gl/9Qp2w

CHIRAG SHAH

ACCOUNTANT

21 Points Joined July 2013

i can't open a new site of incometaxindiaefilling.gov.in. pleas help me

Read more at: /forum/new-income-tax-efiling-site-not-opening-in-chrome-and-ie-227314.asp

PRASANTH KALIYATH

SNCO

21 Points Joined July 2013

Originally posted by : Mayankkumar
	@ kaushal... Check your operating system please upgrade it to windows xp 3, windows 7 , vista... Etc.. IE version 8 or above.. Check your system by right click on my computer then properties. To update your windows version click on internet explorer then tools then windows update ( plz ensure internet connection is on ) it will take around 1 hours to download... I hope this will help you..

it worked. thanks