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New efiling portal

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Quick Summary

Users are reporting significant login issues and slow performance on the new e-filing portal, with many unable to access their accounts. Common problems include blank dropdowns, long loading times, data not displaying, and issues with pre-validated bank accounts. It appears the portal, developed by Infosys, is experiencing teething problems similar to the GST portal's launch, and users are advised to wait for a week or more for the system to stabilise.

Karun Menon

435 Points Posted on 10 June 2021

Suggest you hold on for a week as the Portal has not stabilised.

Mahesh Suryavanshi

57 Points Posted on 10 June 2021

UNABLE TO VIEW 26AS FORM

Karun Menon

435 Points Posted on 10 June 2021

Go to pending action, open annual income statement, it will redirect to compliance portal. When I tried yesterday the compliance portal did not open..... Suggest you wait for a week, let the portal to stabilise

Rajesh

NA

226 Points Posted on 12 June 2021

Enough testing was needed to be done before releasing the portal. Looks like developers and their managers don't know what is smoke-n-fire test, what is acid-test, acceptance test, load-testing and system testing.