MYSTERY SHOPPING IN BANK BRANCHES


MANAGER - INTERNAL AUDITS

Hi dear friends, can any one help me out by giving some idea regarding the mystery shopping in bank branches (asset products)  for Internal Audit? An early response would be highly appreciated.

Cheers !!

 
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Senior Officer in The Institute of Cost Accountants of India

Mystery Audit is the part of secret audit where you can check the procedure, timings and services offered by the particular shops / banks.

for more details you please call me at +918276814990

sundeep aggarwal

sundeep.cwa @ gmail.com

 
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Mystery shopping is a tool used externally by market research companies and internally by companies themselves to measure quality of service, or compliance with regulation, or to gather specific information about their companies products and services. The process of mystery shopping is as follows - Strategic Assessment, Shopper Training, The Mystery Shop, Shop Reports & Analytics.

 

 
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When I was studying at the faculty of Economics, I also had different questions. I combined work with study and missed a lot of lectures. Because of this, I had to take an audit course to pass the exam and get my diploma. I am grateful to this course, now I have a great job and I am a sought-after specialist. All recommend.
 
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Originally posted by : Sachin
Mystery shopping is a tool used externally by market research companies and internally by companies themselves to measure quality of service, or compliance with regulation, or to gather specific information about their companies products and services. The process of mystery shopping is as follows - Strategic Assessment, Shopper Training, The Mystery Shop, Shop Reports & Analytics.

 

 

 
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