My encounter at local ICAI office

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Yesterday; I went to the ICAI office to submit the CA final registration. There was chaos in the ground level due to the rush of buying / submitting  exam forms. I had assumed that the room for submitting the registration form would be hassle-free like the last time. I was wrong and a queue of 10 people greeted me. The line moved slowly eating into my nerves. Some of them had come to submit CPT registration form for their wards and some their ipcc/final forms. “Thanks” (???????) to the transfer ban; there were none to submit form 109.

In front of me; there was a dark complexioned boy nearly of my own age. I thought that he too had come to submit final form.  He was holding a different form. As I had downloaded the form from the net; I got confused whether I had downloaded and filled an outdated form. After minutes of  thinking whether to confront him or not; I decided to break the ice.”Bhai; you too have come to submit ur final form. Why is ur form different?”, I asked. Smiling he said,”No, I have come to register my firm.” My jaw dropped and I then started enquiring how his overall study was; his family; his attempts; plan; to kill time. At the end, I retorted,”Agar aap CA hoke bhi aap ko line mein rakhtein hein; and aapko bhauu nahi detey kyunki aap naye CA ho; hum toh article hain; hamari kya khatirdari karenge hamari institute?” Everybody(who were in the line) burst out laughing.

After “ages” of waiting; it was my turn to enter the cabin,I wanted to ask him about industrial training. Whatever I ask; he says,”website mein hain. See it.” Info for students are not updated regualarly and it is quite hard to find relevant info;whatever I asked he replied the same way. I asked about the proposal by our EXXX- president UP Agarwal to reduce articleship period of PCC students; he was clueless about that; and was thinking that I was pulling his leg. Before leaving; I decided to have some fun and asked him an question whose answer is obvious,”Humme transfer milegii.”He fumed.

Replies (6)

Thank you for narrating it.

 

Bhai yehi haal sabhi jagah ki hai. ICAI persons dont treat us in well manner.

But dear this is basic deference in a private institute and a government institute like ICAI.

What you people say is exactly right.  INspite of ICAI being the apex accounting and regulating body, its indeed disheartening, shameful and really really embarrassing to know how staff who are employed at ICAI offices (regional/branch offices) behave with CA students.  They talk to us as if we have the committed the biggest of the crimes on the earth and went there.  THeir attitude really requires a change. 

I just don't understand, when ICAI is launching new programmes like orientation programmes for the benefit of students then why can't it first organize some behaviour skills classes for ICAI staff  (Maybe its because in the first case ICAI bank account is credit with handsome amount and in latter case it has to take additional burden at nil income).  The ICAI staff must know that they are speaking / interacting with prospective Chartered Accountants.  Without any valid reason they just start shouting at us, even at the point of providing the first information asked by the student.  I don't think they'll lose any bucks or they will have some other kind of problems if they just try to address the queries in a polite and dignified manner.  It's high time that the Institute recognised the need to implement a change in the behavioural aspects of the ICAI staff.  It will only be a value addition to ICAI and its staff and both will not be given any free curses.

 

My experience at  the ICAI- SIRC has always been good.

Students are treated with respect and all our queries are answered.

Though I must admit, there is lack of internal coordination and organization inside the ICAI that leads to people not being sure of the latest route of the course. They should be knowing for everyone's benefit and the institute should maintain uniform course than bring out so many changes. From the time I joined the CA course, in april 2006, to PE 1 then the new course of CPT in nov 2006 and then the new course of IPCC (its' already 3 changes in 3 years time). And if the institute wants to have changes, then it shud be rolled out to every1 in a very explanatory manner. Why are ppl in the insitute also not knowing? I have had to call the New Delhi office and so many offices and all that to get no explanation on so many occasions. Apart from the vagueness of the course and the lack of informed personnel, the ICAI is the best institute. (Which I would rather blame on the over-enthusiasm of the coming and going presidents and their teams and their mess of course changes and resulting ambiguity.) 

Nevertheless, I think the SIRC has always treated students with respect. I love being on the SIRC campus, the library and the reading room or the lunch area. The receptionist ma'am or the articles section or the BOS have always been helpful. 

The classes at SIRC were slow but in these years, I have never been treated differently from how I would have been had I been qualified. It's good coz it gives you the feeling that they trust you will qualify so might as well respect you now. 

I've heard from those who worked with the SIRC for SICASA and they haven't had a smooth ride always. But my experience has been fine so far.

I Agree with Dhanya Rose

Originally posted by : Dhanya Rose

My experience at  the ICAI- SIRC has always been good.

Students are treated with respect and all our queries are answered.

Though I must admit, there is lack of internal coordination and organization inside the ICAI that leads to people not being sure of the latest route of the course. They should be knowing for everyone's benefit and the institute should maintain uniform course than bring out so many changes. From the time I joined the CA course, in april 2006, to PE 1 then the new course of CPT in nov 2006 and then the new course of IPCC (its' already 3 changes in 3 years time). And if the institute wants to have changes, then it shud be rolled out to every1 in a very explanatory manner. Why are ppl in the insitute also not knowing? I have had to call the New Delhi office and so many offices and all that to get no explanation on so many occasions. Apart from the vagueness of the course and the lack of informed personnel, the ICAI is the best institute. (Which I would rather blame on the over-enthusiasm of the coming and going presidents and their teams and their mess of course changes and resulting ambiguity.) 

Nevertheless, I think the SIRC has always treated students with respect. I love being on the SIRC campus, the library and the reading room or the lunch area. The receptionist ma'am or the articles section or the BOS have always been helpful. 

The classes at SIRC were slow but in these years, I have never been treated differently from how I would have been had I been qualified. It's good coz it gives you the feeling that they trust you will qualify so might as well respect you now. 

I've heard from those who worked with the SIRC for SICASA and they haven't had a smooth ride always. But my experience has been fine so far.

 Dhanya is correct SIRC Campus is totally different.They are the best,I can say among the Regional centres.There are some defects but not as great compared to NIRC or WIRC.Since I have seen other regional centres and this regional centre.I can say that SIRC remains a cut above the rest.

Especially Mrs.Shanti Jambu Mahadevan Madam,who is the student counsellor in Chennai is doing such wonderful assitance to students,respectful,compassionate,ever alert and wellinformed.She also possesses excellent communication skills and speaks English with fluency and command.She understands students plight because she herself is a student.

Yet, there is some amount of politics(Popular saying: '1 Indian 2 Politics!'), it is not as bad as the other regional centres.Even the librarian here is better and compassionate than the surly librarians and staff I have seen in other centres.(Librarians and the Board of studies/article student counsellor staff are the most harried lot as they have to answer various queries and face the music of student's ire or praises so naturally they get vexed,after all the policies are done by higherups but these people become scapegoats!Proper HR Training and infusion of young,professionally motivated people who are well-paid is the need of the hour among ICAI Staff.).

Also,SIRC is the only centre to keep Lord Ganesha idol,Jesus idol and The Holy quran edict in the campus preaching amity and harmony.

So,yes Dhanya is right....

Me too felt good about SIRC... No issues and involves proper guidance in almost every aspect.. :D


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