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Mca internal error

RAMESH V (PRACTICING CHARTERED ACCOUNTANT) (54 Points)

07 July 2016

While uploading INC 7, DIR 12 and INC 22 in linked forms I am getting below message

MCA21 Error Page Our apologies... Your request could not be processed. There has been an internal application error. Suggested Actions Please contact the system administrator.Click here to go back to ourhome page

Pls help to resolve

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24 Replies

ANCHAL YADAV (STUDENT) (42 Points)
Replied 08 July 2016

Dear Sir,

Plaese Check your java version and update your system with latest java from the link given on MCA Site

Namita Gupta (chartered accountant) (105 Points)
Replied 11 July 2016

I am getting the same problem while linking NEFT payment.

Internal Application error

Please help to resolve the issue

Marc Chaudhary (1 Points)
Replied 11 October 2016

I faced the same error. Found the problem to be in the URL.

Kindly use https://www.mca.gov.in/ instead of just mca.gov.in

Just finished uploading my form. Worked for me.

Hope this helps

shreya singal (student) (297 Points)
Replied 06 November 2016

Dead Marc Chaudary, I used the above link that u had given. Even then it showing the same error. I am unable to view the documents that I have downloaded. Till now I have downloaded the same companies for several times. Every time I download the documents, I try to open them, but it says that there has been an internal application error and your request can not be processed and after some time they disappear and I had to download them again. Please some one resolve this issue. I wanna know where is the problem atleast.....

Pratik Shah (Practising Company Secretary) (4432 Points)
Replied 07 November 2016

Shreya, what is your exact problem. can you please elaborate?

Ruchi (Business professional) (34 Points)
Replied 08 November 2016

I am getting same problem when uploading SPICE forms for INC. I had uploaded it once and I got a mail back for resubmission. I am trying since 10 days for resubmission. After I ipload i get an error message saying MCA21 Error page- Our apologies. The request cannot be processed as thre has been intrnal application error. Now my SRN has also expired and I have written to them to reopen as I have already paid an amount of 4300 towards stamp duty etc.

Also please let me know incase I plan to open a new ticket, will I get refund of what I paid. ie stamp duty & form fees. If yes how?

Ruchi (Business professional) (34 Points)
Replied 08 November 2016

Ramesh V, Did your problem get solved? If yes, please advise how? I have been calling MCA guys continuosly and they say there is some error with website which will get solved soon? When? they have no concrete answer to that!

RAMESH V (PRACTICING CHARTERED ACCOUNTANT) (54 Points)
Replied 08 November 2016

Yes Sir, It was due to huge file size

Pls check the file size of INC 7, INC 22 and DIR 12. Pls compress the PDF file to reduce file size. For malware free / hassel free compression https://www.pdfaid.com/compress-pdf-file.aspx

RAMESH V (PRACTICING CHARTERED ACCOUNTANT) (54 Points)
Replied 08 November 2016

Yes Sir, It was due to huge file size

Pls check the file size of INC 7, INC 22 and DIR 12. Pls compress the PDF file to reduce file size. For malware free / hassel free compression https://www.pdfaid.com/compress-pdf-file.aspx

Ruchi (Business professional) (34 Points)
Replied 08 November 2016

I did that too and tried but same issue. I called these guys also, they said website issue and they are working on it. I am filling SPICE forms (INC 32,33,34) Now my date has also expired. They asked me to write a mail to them to reopen. So I am waiting for that to start trying again.

shreya singal (student) (297 Points)
Replied 10 November 2016

Hello Pratik, I have a problem in opening the downloaded documents from mca, I have Adobe Reader and I was able to open documents earlier. Now I'm paying money and I'm downloading the documents, but when I'm trying to open them it is saying that 'there is internal application error and try after sometime'.......I don't understand what the problem is bcoz, I downloaded documents of one company. I was able to open few (only three) documents of 2016. But I can't open the other documents of the same company and of the same year. I have paid Rs.600/- till now but for nothing.....If u know something about this please let me know.....I'm going mad....

Pratik Shah (Practising Company Secretary) (4432 Points)
Replied 10 November 2016

Hi Shreya, I am still not able to understand what is happening with you (whether it is problem at mca website or the problem is at your computer while opening downloaded document).
Anyways, if you do not have any problem, I can check it via Teamviewer.