Here are actual calls to computer technical support reps:
Customer: I'm trying to connect to the Internet with your CD, but it just doesn't work. What am I doing wrong?
Tech support: OK, you've got the CD in the CD drive, right?
Customer: Yeah....
Tech support: And what sort of computer are you using?
Customer: Computer? Oh no, I haven't got a computer. It's in the CD player and all I get is weird noises. Listen.....
Tech support: Aaaarrrrgggghhhh!!!
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Tech support: What kind of computer do you have?
Female customer: A white one...
Customer: Hi, this is Celine. I can't get my diskette out.
Tech support: Have you tried pushing the button?
Customer: Yes, sure, it's really stuck.
Tech support: That doesn't sound good; I'll make a note.
Customer: No .. wait a minute... I hadn't inserted it into the computer yet... it's still on my desk... sorry....
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Tech support: Are you sure you used the right password?
Customer: Yes, I'm sure. I saw my colleague do it.
Tech support: Can you tell me what the password was?
Customer: Five stars.
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Customer: I have a huge problem. A friend has placed a screen saver on my computer, but every time I move the mouse, it disappears.
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Tech support: How may I help you?
Customer: I'm writing my first e-mail.
Tech support: OK, and what seems to be the problem?
Customer: Well, I have the letter 'a' in the address, but how do I get the circle around it?
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CAclubindia
